Normal Business Hours (NBH):
Monday through Friday, excluding holidays, from 8:00 AM to 5:00 PM, Central Standard Time.


After Hours:
Emergency support only
As defined in your Technical Services Center - Support Plan


Mass Notification Technical Support Holiday Schedule for 2020
Our offices are closed on the following dates:
  • Wednesday, January 1
  • Monday, January 20
  • Monday, May 25
  • Friday, July 3
  • Monday, September 7
  • Thursday, November 26
  • Friday, November 27
  • Thursday, December 24
  • Friday, December 25
  • New Year's Day
  • Martin Luther King Day
  • Memorial Day
  • Independence Day - Observance
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day