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Login FAQs

Individuals who have an active Mass Notification Solution and who are an authorized Point of Contact (POC)'s listed for their facility. Please, contact our Support team for a list of your sites POC's.

Once we receive the request, we review the list of authorized Point of Contact (POC)'s for your organization. If you are listed as a POC, we will approve your request.

If you are not listed as a POC for your organization, we must receive approval from the primary Point of Contact for your Mass Notification Solution before we grant you access.
Please note – only individuals who have been trained on your Mass Notification System are authorized to contact Mass Notification Technical Services for assistance.

No. The Mass Notification Support website is not connected to your Mass Notification Solution.